Access disks
Access disks operate both the visitors and tenants booms at the main
entrance 24/7, and the Westlake Pedestrian Gate 0700 - 1930 Mondays - Fridays.
Access disks are only available to
authorised people in the office park. At
our discretion disks may be supplied to other service providers/visitors
operating within the park.
What if I have employees that use the Westlake Gate and need access at weekends?
Access disks can be supplied to
operate the Westlake Gate outside normal working hours - contact us for further
information.
How do I purchase new or
replacement disks?
E-mail
anthony@ambridge.co.za with your order or contact Anthony Jamieson on 021 701 3882.
You will be required to supply your
details before a disk will be supplied.
A VAT invoice will be sent to your company.
The disk(s) will be available for collection from Grapevine House.
What details
do I need to provide in order to purchase a disk?
Full name
E-mail address
Car registration number
Company name and office building where you are located
AnAnd a Yes/No answer as to whether you want to use the disk at the Westlake
pedestrian gate.
How much do access disks cost?
New disks cost R100 excluding VAT.
Where do I collect my disk?
Grapevine House - Weekdays 9.30 to 4.00pm - Collect from Ricky (concierge) at Reception.
How long does it take to obtain a new disk?
Can I check if my name
is on the database?
We will first send you email (which must be handed to Ricky) detailing the disks numbers.
Normally within 48 hours of order.
Yes. Go to the 'Login'
page on this website
www.steenbergofficepark.co.za.
Can I allocate old disks to new
staff?
Yes of course - We maintain a list
of all disk-holders by company. When people leave and hand their disks back -
you can allocate them to new staff. But send us details of the swap.
Can I purchase spare disks for visitors?
Yes - of course. We allocate them as
your company's visitors disks.
What if my disk is
lost or stolen?
PLEASE TELL US AS SOON AS
POSSIBLE! We then de-activate these disks.
Please E-mail us with details of lost or
stolen disks at
anthony@ambridge.co.za
What if my disk just stops working?
Disks don't 'stop working' without
cause. They have either been damaged or we have deleted/de-activated them from
the database. When we are informed of lost or stolen disks, or we learn of
companies that have moved out of the office park, (and we have not been told
what happened to their disks), We de-activate
these disks.
Likewise, if we supply disks and we
do not get paid within 2 months - we de-activate them
We do not reprogram disks - in these cases a
replacement disk must be purchased.
But if it's our mistake - (it has happened) - we swap it F.O.C.
Some people have remotes which activate the main gate booms. Can I buy one?
They are available and cost R395.00 inc VAT each. Place your order via email to anthony@ambridge.co.za.
Moving in?
What if my company has just moved into the Office Park?
Please E-mail
anthony@ambridge.co.za or phone Anthony Jamieson on 021 701 3882. We need your company
details.
We need to know:
Company Name
VAT Number
Physical Address (Building Name and
Section please)
Office floor area
Number of Parking Bays
Main Contact (name and email) for
database purposes
Website address
We also need to have details of the
disk holders
Moving Out of the Office Park?
Please tell us.
We will disable all the access disks belonging to any company that leaves the office park, unless we are supplied with the details of the new access disk "owners".
Please e-mail
anthony@ambridge.co.za or phone Anthony Jamieson on 021 712 2811.
Other Questions?
Please e-mail anthony@ambridge.co.za or phone Anthony Jamieson on 021 712 2811.